Clear, Expert, Patient Instruction at your location or remotely.
The constant challenges. Every day is a new adventure. I thrive on change and so with each new operating system, it gives me new things to learn and then share my knowledge.
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Everything. She is very detail oriented, listens to what you want to learn, takes excellent notes and provides them to you. I really am looking forward to working with her again.
Everything! She listens, and then answers in English, not technical babble. She took consise, well written notes and sent them to me to review. Most of all thanks to her excellent teaching skills I'm actually looking forward to learning more!
Kate came to my house so we could see my setup . We worked our way through a list of questions I had, and as she showed me something she also wrote it up, and at the end of our 2 hours I had documentation of all we’d learned. I hope to work with her again.
Ask them what they want or need to learn.
Sit down together and go through the questions/challenges.
I have over 30 years of experience working in the computer industry. I have primarily worked in technical support and help desk positions, therefore I understand the frustrations of computer users.
Hourly (1 hour minimum). Depending on the distance sometimes a travel fee, sometimes a minimum time frame.
Training reduces the amount of technical support people need. I was a technical support manager and found by teaching people - it lowered their frustration with the product.
Small Business Owners, Executives, Artists, Therapists, Realtors, Retirees, Seniors and a few teenagers.
Talk to the person see if you understand them. Do they speak in plain English or use terms you don't understand. Make sure when you are getting the lesson that you sit at the keyboard and mouse and use it during the lesson.
What kinds of things do they want to learn? What are some of their biggest frustrations at the computer? What makes them swear at the computer and want to throw it out the window?
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