A1 Swimming

• All cancellations have to be submitted via email at least 24 hours prior the lesson no exceptions.

• Last minute cancellations are not accepted.

• Refunds are offered only when Aquatic Stars cancel an appointment due to any reason by an Instant Refund Program

• Make up lesson is offered only on the days listed on our calendar for the current session.

• No make ups for group and floater program registrants.

• If you register for a package of lessons but you decided that you cannot continue for any reason we charge for the lessons taken as single lessons $70 per lesson.

• If you register for lessons but your plans have changed and you have not started your lessons we charge a fee of $ 40.

• If you are late for your lesson it is still considered lesson time since we cannot add up to the end of the lesson, so you can take the full 30 min.

• There is no roll over lessons from years before or months before if you are a returning client.

• If you do not show for your lessons in two consecutive weeks without a notice  you are forfeiting your lessons and we are going to open up the slot for another client.

• Swimming before or after the lesson is not permitted unless you have a pool pass.

• We are not responsible for lost items you left on the pool deck. Bring your receipt on your first lesson

• .If you decide to renew and book more lessons you need to do so online a week before the last lesson or we reserve to open up the slot for another client.

• Semi Private and Tri Private lessons can use their make up only if the whole party agrees on it.

• There is no makeup policy for Floater Program or Group Lessons.

• We do not guarantee or reserve lessons ahead of time since the registration system is based on first come - first served basis. 

• If you cannot start your lessons, request other time or day after your have reserved a slot Aquatic Stars charges $40 registration fee since we need to update our site and book other client and this change causes scheduling conflicts.

• Aquatic Stars reserve time and day for lesson only after online payment.

• Try out lessons are charged as single lessons.

• Substitution of students is not allowed.

• If you request a makeup lesson you need to send an email to [email protected] 24 hour prior your appointment.Last minute and same day cancellations are not accepted.

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• The participant hereby agrees to participate in the Aquatic Stars LLC, lesson program or stroke school and hereby agrees to indemnify and hold harmless Aquatic Stars, its coaches, instructors, officers, directors, agents, owners and employees against any liability resulting from any injury that may occur to the participant while participating in the swim team, lesson program or stroke school. The participant also agrees to indemnify Aquatic Stars LLC for any damages incurred arising from any claims, demand, action or cause of action by the participant.

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• The participant authorizes any representative of Aquatic Stars LLC to have the participant treated in any medical emergency during their participation in the swim team, lesson program or stroke school. Further, the participant and/or parent/guardian agree to pay all costs associated with medical care and transportation for the participant. I have noted on the registration form any medical/health problems of which the staff should be aware.

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